Jun
04
2008

  Irritated at Lewis Ginter Botanical Garden

I've been trying to buy a gift membership for two days now, but no one has returned my calls. I've half a mind to come up with some other gift idea.

OK, I'm less irritated. I

OK, I'm less irritated. I finally got someone on the phone when I called back again after 3pm. The woman who answered said she'd received my messages, but they can't make long-distance calls from their phones. What a ridiculous policy, there ought to be one phone somewhere employees can return calls to people who leave messages.

But the woman herself was very helpful, and accommodated some special requests that I had, so customer service there is ok. It's just that management has a bone-headed phone policy.

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